Refund Policy

At Psycaredesk, we strive to provide high-quality services and customer satisfaction. If you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• The refund request is made within 14 days of purchase.
• The service or product has not been used extensively.
• There are verifiable issues with the product or service.

2. Non-Refundable Items

The following items are not eligible for refunds:

• Digital products that have been downloaded or accessed.
• Subscription services after the trial period.
• Custom or personalized services.

3. Refund Process

To request a refund, please follow these steps:

• Contact us at support@psycaredesk.com with your order details.
• Provide a valid reason for your refund request.
• Wait for our team to review and process your request (usually within 5-7 business days).

4. Late or Missing Refunds

If you have not received a refund within the expected timeframe, please check with your bank or payment provider. If further assistance is needed, contact us.

5. Changes to This Policy

We may update our Refund Policy from time to time. Any changes will be posted on this page.